Frequently Asked Questions

How is Tinkatolli different from other virtual worlds?

The main thing that distinguishes Tinkatolli from similar games is an emphasis on online AND offline play. Tinkatolli inspires kids to create, move, think and give both in the game and away from the computer. If kids don't do anything offline, they can't progress in the game online.
Tinkatolli is built on the belief that children should be able to spend their time constructively in a fun online environment, and that the fun doesn't have to stop just because the computer is turned off.

What do my kids actually do on Tinkatolli?

On Tinkatolli, kids can play games, explore, collect, build, decorate, solve quests, view each other's offline and online creations, trade, hunt for items and level up through earning virtual badges that mark their achievements in the game. Tinkatolli is also a very a social game that lets children interact with one another by chatting, playing games, helping each other, exploring together, trading, giving gifts and visiting each other's virtual homes. Many players develop wonderful friendships with other players that are just as important to them as the friendships they have in the real world.

Is the game educational?

Tinkatolli is designed to be an extremely fun game that puts value in children's time spent online. We hesitate to call Tinkatolli an 'educational game' because it is very different from what most people have come to expect when they think of educational computer games. That being said, we think Tinkatolli is very educational and that children can learn a lot from playing. Not only do we have a number of mini-games that are educational in the traditional sense (for example math based games), Tinkatolli actively fosters creativity in the players. If you take some time to check out the Creativity page you'll see just how important creativity is in a child's education.

How are offline activities included in the game online?

Kids have their own (private) digital scrapbook in the game, where they can upload images and/or text about their offline activities. Players who add activities to their scrapbooks are rewarded with status boosts, TinkaPoints and badges, which can all be used to advance in the game

Can't players just cheat?

Because of the way Tinkatolli enables kids to play offline in a free, creative and open-ended way, there is always the possibility that they are not completely honest when they log their offline activities in their scrapbook. However, during testing were pleasantly surprised at the number of players who took the rules about their scrapbook very seriously. They were proud of the things they had done and wouldn't dream of cheating. We also found that many of the players who did cheat, found out that cheating is not nearly as fun as playing the game the way it was intended - which is a lesson in itself

I love the offline part! Does this mean my kid will just get up and turn the computer off?

They actually might (sometimes). And don't be surprised at all if your child suddenly hops up and starts doing jumping-jacks. But the truth is the online part of Tinkatolli is a lot of fun, so most of the time they won't shut down on their own. However, if you get a bit involved in what your kid is doing in the game, Tinkatolli can be a great tool for you. If there is something they need to do, such as homework or help out, it's probably something they can earn offline status for. Or if they've just reached the end of their screen-time, with a few words of encouragement from you, they'll be off designing a Tinka robot or rocket ship - or whatever else their creative minds come up with.

Is it safe for children to play?

It is important to us that Tinkatolli is a safe environment with a friendly atmosphere. We take safety and in-game behavior very seriously.
For an overview of the safety features we have in place you can read the safety page.
Tinkatolli is designed for children as young as 6 years of age, and to comply with the United States Federal Trade Commission's Children's Online Privacy Protection Act (COPPA), which was put in effect as of April 21, 2000 http://www.ftc.gov/privacy/privacyinitiatives/childrens.html.
It is important for adults to closely monitor the way their young children use the internet and are personally informed about the practices of any site their children engage with. Please read Tinkatolli's Privacy Policy for more information about safety.

I'm having trouble with the game. How do I get in touch with support?

Send us a mail at support@tinkatolli.com

Does it cost anything to play Tinkatolli?

Your child can create an account and play Tinkatolli for free. Many parts of the game will always be free to play. However, Memberships available for purchase. Membership gives players access to a whole lot of extra features, activities, special items, and exciting adventures - exclusively.

Can I contact the makers of Tinkatolli?

Of course. If you have any questions, concerns or suggestions please let us know! Contact us anytime: hello@tinkatolli.com.

My kid wants to play, how do we get started?

All you have to do is Sign Up! It is a very easy 3 step process: Make your Tinka, Fill out the form, Check for your Activation mail and click the activation button (or link). Login to Tinkatolli, and you are ready to play!

We signed up - now what?

At the end of the sign up process we send you an Activation Mail. In that mail all you need to do is click the big blue Activate Account button, or click the link below it. Then you will be ready to login and play the game.

If you DO NOT receive this mail - you might want to check if it ended up in your spam/junk mail.

Where is my Activation Mail?

If you are not receiving the Activation Mail in your inbox OR spam/junk mail, please check that the email you signed up with is the right one:

Login to My Account using your Tinkatolli login, click Passwords and Emails and double check your email address. Change it if you need to and press the green SAVE button.

Login to Tinkatolli, press Resend Activation Mail on the yellow panel at the top of your screen, when you get back in the game